DME Home Care Technician: Delivery, Setup & Patient Education

Atlantic Health System; Morristown (NJ); On-site; USD 42,000 - 62,000; Full time

Job summary

Atlantic Health System in Morristown, NJ seeks a dedicated DME Technician responsible for delivery, setup, maintenance, retrieval and repair of durable medical equipment and supplies for patients and caregivers. You will educate users on safe operation and complete all required documentation accurately while supporting inventory control and warehouse operations.

Responsibilities include on-call and after-hours coverage, routine vehicle inspections, and strict adherence to company policies, HIPAA

Responsibilities

• Deliver, set up, inspect, and retrieve durable medical equipment and medical supplies in accordance with company policies and procedures.
• Educate patients, caregivers, and facility staff on the safe and proper use of equipment.
• Complete all required delivery, service, maintenance, and billing documentation accurately and on time.
• Perform equipment cleaning, testing, troubleshooting, maintenance, and minor repairs.
• Verify patient and delivery information and obtain required signatures and documentation.
• Assist with inventory control, equipment tracking, cycle counts, and warehouse organization.
• Load, unload, and transport equipment safely while maintaining compliance with company safety standards.
• Conduct routine vehicle inspections and report maintenance or safety concerns promptly.
• Provide exceptional customer service and respond professionally to patient concerns and service requests.
• Participate in on-call, weekend, and after-hours coverage as required.
• Maintain compliance with all company, state, federal, HIPAA, and accreditation requirements.
• Perform other duties as assigned.

Job description

Atlantic Health System in Morristown, NJ seeks a dedicated DME Technician responsible for delivery, setup, maintenance, retrieval and repair of durable medical equipment and supplies for patients and caregivers. You will educate users on safe operation and complete all required documentation accurately while supporting inventory control and warehouse operations.

Responsibilities include on-call and after-hours coverage, routine vehicle inspections, and strict adherence to company policies, HIPAA