DME Coordinator

OrthoNebraska; Omaha, Northern (NE, KY); Hybrid; USD 40,000 - 56,000; Full time

Job summary

OrthoNebraska is seeking a DME Coordinator in Omaha, NE. The role focuses on coordinating distribution and maintenance of durable medical equipment for patient care, with emphasis on safety, accuracy, and communication with providers and patients.

Responsibilities include fittings, patient education, pre-certifications, insurance guidelines, and strong EHR documentation. Requires a high school diploma, BLS, and 1+ years in DME or healthcare; travel between locations may be required.

Qualifications

• High school diploma or GED required.
• Basic Life Support (BLS) required.
• 1+ years in durable medical equipment preferred.
• 1+ years in healthcare preferred.
• Athletic training or Orthopedic Technician experience preferred.
• Strong understanding of DME assessment and usage.
• Excellent communication and customer service skills.
• Attention to detail and problem-solving skills.
• Ability to work independently and as part of a team.
• Inventory management experience.
• Basic troubleshooting and repair skills.
• Capable of traveling between locations on short notice.
• Knowledge of regulatory standards for DME.

Responsibilities

• Obtain measurements and fit DME per provider orders.
• Educate patients, caregivers and staff on safe use and care.
• Coordinate fitting/pick-up appointments for DME.
• Obtain and document payor pre-certifications/authorizations.
• Develop knowledge of DME products and insurance guidelines.
• Collect patient payments and explain financial responsibilities.
• Review orders for medical necessity/appropriateness.
• Assist in resolving patient equipment problems.
• Maintain detailed EHR documentation of communications.
• Coordinate with other departments as needed.
• Maintain inventory par levels and stock DME at locations.
• Coordinate DME inventory orders with vendors and receivers.
• Notify DME Lead of issues requiring escalation.
• Attend required clinic meetings and participate in development.

Skills

Customer service

Communication skills

Attention to detail

Problem-solving

Inventory management

Independent work

Teamwork

Basic troubleshooting

Regulatory knowledge

Education

High school diploma or GED

BLS certification

Job description

## DME CoordinatorApply: Omaha, Nebraska: Full time: Posted Today: JR100108OrthoNebraska creates the inspired healthcare experience all people deserve by giving people a direct path to personalized care and life-enhancing outcomes. With a focus on safety and people, we set the bar high in providing high-quality care with an unmatched experience. Our team members are critical to our success and growth and are rewarded for their dedication and hard work. IF this sounds like the type of team and environment you want to be a part of apply today! **Position Summary** The DME Coordinator is responsible for coordinating the distribution and maintenance of medical equipment for patient care. The role requires coordination with healthcare providers and patients to ensure the proper usage and safety of the equipment.Hours/Schedule: 40 / Mon - Fri: Five (5) 8-Hour Shifts between 7a - 5p Education: High school diploma or GED required.License/Certification* Basic Life Support (BLS) required. Experience: 1+ years of experience in durable medical equipment preferred. 1+ years of experience in healthcare preferred. Athletic training or Orthopedic Technician experience preferred. Knowledge/Skills/Abilities* Strong understanding of assessment and use of durable medical equipment.* Excellent communication and customer service skills.* Attention to detail and problem-solving skills.* Ability to work independently and as part of a team.* Inventory management.* Basic troubleshooting and repair skills.* Capable of traveling between locations on short notice.* Knowledge of regulatory standards regarding durable medical equipment.**Essential Job Functions*** Obtain measurements, fit and apply custom and off the shelf durable medical equipment as ordered by a licensed medical provider and within manufacturer guidelines.* Educate patients, caregivers and support staff on safe application, use, care, and expected outcome for products as indicated by the ordering provider and manufacturer recommendations.* Coordinates appointments for fitting and/or pick-up of durable medical equipment and/or supplies.* Obtains and documents payor pre-certification and/or authorization for requested durable medical equipment.* Develops and maintains working knowledge of DME products and all applicable insurance guidelines regarding eligibility for coverage and reimbursement.* Collects patient payment and educates to patient financial responsibility.* Reviews providers orders and applicable documentation to ensure that it meets pre-established medical necessity/appropriateness criteria.* Requests additional applicable information from provider as needed.* Assists in resolving patient equipment problems.* Maintains detailed EHR documentation to record patient, provider and referral source communications following compliance and regulatory processes.* Coordinates with other departments in the organization as appropriate.* Maintains inventory par levels.* Coordinates DME inventory orders, communicates with Vendors, receives and stocks inventory at all locations.* Notifies DME Lead of issues requiring higher level resolution.* Attends required clinic meetings and participates in professional development activities.* Employee is responsible for all other duties as assigned for which competency has been demonstrated. Physical requirementsThis position is classified as Medium Work in the Dictionary of Occupational Titles, requiring the exertion of 20 to 50 pounds of force occasionally, and/or 10 to 25 pounds of force frequently, and/or greater than negligible up to 10 pounds of force constantly to move objects. Physical Demand requirements are in excess of those for Light Work. Must be able to pass background check. We also conduct pre-employment physical and drug testing. Any job offer will be contingent upon successful completion of a pre-employment physical with a drug screen, background check and obtaining active licensures per job requirements.