DME COORDINATOR

Florida Spine Associates; Boca Raton (FL); On-site; USD 42,000 - 54,000; Full time

Job summary

Florida Spine Associates in Boca Raton, FL seeks a DME Coordinator to manage pre-service evaluations, authorizations, and clerical duties for durable medical equipment. The role supports clinicians, staff, and patients with timely DME processing and billing coordination.

The coordinator will verify documentation, update records, educate staff, and ensure compliant handling of PHI in a private practice setting.

Qualifications

• 2+ years of experience in a managed care setting or medical administration.
• Proficiency with Microsoft Word, Excel and Outlook.
• Strong written and verbal communication skills.

Responsibilities

• Correspond with staff, providers and members regarding DME orders and authorizations.
• Maintain inventory records and track DME items across locations.
• Process orders timely and obtain required authorizations.
• Educate clinic staff on DME handling and documentation.
• Protect PHI and comply with HIPAA.

Education

High School Diploma or GED

Tools

Microsoft Word

Excel

Outlook

Job description

DME COORDINATOR

Florida Spine Associates Boca Raton, Other / Non-US, United States

About this position

Description:

DME Coordinator:

Now Hiring in Wellington, Delray Beach, and Boca Raton, FL — Multiple Opportunities!

Join the Team at Florida Spine Associates!

Florida Spine Associates is a premier, multidisciplinary spine specialty private practice specializing in world-class orthopedic spine surgery, interventional pain management, and dedicated physical therapy. With regional clinics spanning South Florida — including Boca Raton, Boynton Beach, Wellington, Delray Beach, West Palm Beach and Fort Lauderdale — our elite team of board-certified, fellowship-trained physicians is dedicated to restoring our patients' quality of life using cutting-edge, innovative technologies.

Unlike a hospital-network clinic, Florida Spine Associates operates on an agile, independent private practice model. We offer deeply personalized, compassionate patient care and clinical autonomy. Here, you are a highly valued member of a tight-knit medical team, working in a supportive space where your voice is heard, communication is seamless, and your contributions directly shape our standard of excellence. Experience dedicated growth, team collaboration, predictable work schedules, and an atmosphere that you are part of, heard, and not lost in a large hospital environment.

JOB DESCRIPTION:

The DME coordinator is responsible for the pre-service evaluation of authorization requirements for Durable Medical Equipment that has been prescribed by the Practitioner on site. Performs record reviews of clinical information to confirm proper documentation for all DME items that are ordered and fitted. Works closely with clinical staff and management to ensure the appropriate items are being completed and billed within a timely manner.patient Dispending and care is a vital part of the position, and you must possess a warm and empathetic personality as this is a patient facing role.

ESSENTIAL FUNCTIONS:

• Corresponds and communicates with staff, providers and members in regard to DME orders, fittings, insurance verifications, authorizations, and cost estimates.
• Possesses strong interpersonal/verbal/written communication skills.
• Ability to effectively present information and respond to questions and concerns from peers and management.
• Detail oriented, organized and the ability to multi-task.
• Properly notates all areas visible to staff of where a DME order stands and whether they are ready for fitting and what they’re potential cost is, and collection of cost.
• Responsible for timely order processing and obtaining authorizations.
• Maintains a high level of professional and technical knowledge of relevant payor rules.
• Ensures accurate completion of appropriate forms and prescriptions within the Breg Vision platform; following all necessary compliance and regulatory requirements.
• Responsible for inventory management, including organizing and tracking inventory in all locations, performing audits, and managing defective product returns and exchanges.
• Responsible for proper measuring, application, and education on the appropriate use/care of DME and providing accurate information to patients.
• Educates clinic staff on how to appropriately handle, document and fit all DME items in our inventory.
• Builds and maintains relationships with clinic staff on varying levels.
• Responds to customer questions and/or issues of moderate to complex scope and elevates necessary complaints to Supervisor
• Schedules fitting appointments appropriately
• Maintains access to automated portals and web-based authorization tools.
• Works closely with billing in regard to DME denials.
• Treats Protected Health Information (PHI) with the strictest confidentiality in accordance with HIPAA standards and FSA’s policies and procedures.
• Performs other duties as assigned.

EXPERIENCE:

• Required – High School Diploma or GED
• Required - 2+ years of experience in a managed care setting, medical office or facility setting with medical administration duties. Ideal role if you are in Exercise Science, or looking to expand in to the medical support field. Athletic trainers welcome to apply as well!
• Required - Microsoft Word, Excel and Outlook knowledge.

Requirements:

EXPERIENCE:

• Required – High School Diploma or GED
• Required - 2+ years of experience in a managed care setting, medical office or facility setting with medical administration duties. Ideal role if you are in Exercise Science, or looking to expand in to the medical support field. Athletic trainers welcome to apply as well!
• Required - Microsoft Word, Excel and Outlook knowledge.