DME Care Transition Navigator

Integrated Home Care Services, Inc.; Florida; On-site; USD 21,000 - 28,000; Full time

Benefits offered by this job

Medical insurance

Vision insurance

Dental insurance

Short-term insurance

Long-term insurance

Holidays pay

Paid time off (PTO)

Employer paid life insurance

401K with employer contribution

Wellness program

Employee recognition and rewards

Comprehensive paid training

Job summary

Integrated Home Care Services in Florida is hiring for an administrative role to support the DME Customer Service team. You will process patient referrals, maintain client data, and provide clerical support in day-to-day care management activities.

The role requires strong communication, multitasking, and independence, with a healthcare background preferred. IHCS offers competitive benefits and opportunities for growth in a compassionate, patient-focused environment.

Qualifications

• 1-2 years of customer service experience in healthcare, Home Health preferred.
• Excellent verbal and written communication skills.
• Proficient with EMR/EHR or similar patient management systems.
• Able to self-motivate and work independently.
• Customer-focused with adaptability to diverse personalities.
• Ability to multitask, set priorities, and manage time effectively.
• Familiar with patient referrals.

Responsibilities

• Process patient referrals and maintain client information in the database.
• Provide clerical and administrative support to DME Customer Service in day-to-day care management activities.
• Provide telephonic support for calls from patients, providers, Transition Coach and other team members.
• Expand, update and maintain the community resource database.

Skills

Customer service

Communication skills

Time management

Multitasking

Job description

Integrated Home Care Services in Florida is hiring for an administrative role to support the DME Customer Service team. You will process patient referrals, maintain client data, and provide clerical support in day-to-day care management activities.

The role requires strong communication, multitasking, and independence, with a healthcare background preferred. IHCS offers competitive benefits and opportunities for growth in a compassionate, patient-focused environment.