DME Business Operations Manager

Agility Medical Group; Oklahoma City (OK); On-site; USD 75,000 - 90,000; Full time

Benefits offered by this job

Competitive Salary

Medical, Dental, and Vision Coverage

401(k) with Company Matching

Paid Holidays & Generous Time Off

Job summary

A mission-driven healthcare company is looking for a DME Business Operations Manager in Oklahoma City. This role will involve leading billing operations, optimizing processes, and ensuring compliance while playing a vital role in patient recovery. The ideal candidate will have over 5 years of DME billing experience and leadership skills. The position offers a competitive salary and a full-time, in-person work environment.

Qualifications

• 5+ years of DME billing and compliance experience.
• 5+ years in a leadership or supervisory role.
• Strong working knowledge of DMEPOS, HCPCS codes, modifiers, and billing documentation.

Responsibilities

• Manage the full revenue cycle: claims submission, denials, appeals, collections, and payment posting.
• Ensure compliance with CMS, HIPAA, and payer regulations.
• Guide billing processes for regulatory changes and new products.

Skills

DME billing and compliance experience

Leadership experience

Analytical mindset

Process improvement skills

Education

Bachelor’s degree in healthcare administration or business

Professional certification (CPC, CMRS, or CCS)

Job description

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Summary

Are you ready to lead a growing DME business and drive operational and revenue cycle excellence in a mission-driven healthcare company? Agility Medical Group is seeking a DME Business Operations Manager to lead our billing operations, ensure compliance, optimize processes, and position our business for growth—all while playing a vital role in helping patients Get Back in the Game of Life™.

About Agility Medical Group

At Agility Medical Group, we provide top-of-the-line Durable Medical Equipment (DME) and unmatched service to patients across Oklahoma & Kansas. We’re more than a supplier—we’re a partner in recovery. We believe in doing work that matters, and we’ve built a culture where integrity, character, and teamwork are more than values—they're how we operate daily.

What You’ll Do

As our DME Business Operations Manager, you will take end-to-end ownership of our DME business operations and revenue cycle, ensuring efficiency, compliance, and readiness for growth. You'll manage our billing team, develop systems to optimize reimbursement, and serve as a key leader in driving financial health and patient satisfaction.

Key Responsibilities

• Manage the full revenue cycle: claims submission, denials, appeals, collections, and payment posting.
• Ensure compliance with CMS, HIPAA, LCD/NCD requirements, and payer regulations.
• Lead SOP development and maintain operational processes that enable scale and efficiency.
• Monitor A/R, aging reports, and denial trends; implement action plans to optimize cash flow.
• Collaborate cross-functionally with Admin, Sales, and Service leads to improve workflows.
• Guide billing processes for regulatory changes and the introduction of new products and services.
• Own payer credentialing, contracting, and DME license compliance.
• Provide leadership, mentorship, and oversight to billing and operations staff.
• Analyze data and generate reports to support decision-making and continuous improvement.

Preferred Experience

• Leadership or supervisory experience in a billing, operations or revenue cycle role.
• Bachelor’s degree in healthcare administration, business, or a related field.
• Professional certification (CPC, CMRS, or CCS).
• Experience with payer negotiations and audit response strategies.

Our Benefits Include

• Competitive Salary: $75,000‑$90,000 annually (DOE) + bonus opportunities
• Medical, Dental, and Vision Coverage
• Direct Primary Care & Telehealth Access
• Short‑ & Long‑Term Disability + Voluntary Life Insurance
• 401(k) with Company Matching
• Paid Holidays & Generous Time Off
• AAA Membership

Work Details

• Location: In-Person | Oklahoma City, OK
• Hours: Monday – Friday, 8:00 AM – 5:00 PM
• Type: Full-Time, Salaried

Let’s Get Back in the Game Together

If you’re a DME specialist who thrives in a fast-paced, purpose-driven environment and are ready to take the lead to drive billing and operational excellence, we want to hear from you!

Qualifications

• 5+ years of DME billing and compliance experience, including ambulatory aids and orthotics.
• 5+ years in a leadership or supervisory role.
• Strong working knowledge of DMEPOS, HCPCS codes, modifiers, and billing documentation.
• Experience with payer contracting, credentialing, and revenue cycle best practices.
• Proven ability to manage accounts receivable, denials, and compliance audits.
• Analytical mindset with attention to detail and process improvement skills.
• Proven ability to lead and motivate a team to achieve performance and compliance goals.