DLO Evening Shift Route Service Rep I

Quest Diagnostics Incorporated; Tulsa (OK); On-site; USD 34,000 - 46,000; Full time

Job summary

Quest Diagnostics Incorporated in Tulsa, OK seeks a dedicated courier to perform basic route services, pick up and deliver specimens, and maintain specimen integrity during transport. The role emphasizes careful handling, timely delivery, and positive client relations in a team-based environment.

The position requires strong verbal communication, customer-oriented attitude, and ideally prior medical laboratory experience.

Qualifications

• Proficient in verbal communication with internal and external contacts.
• Customer oriented with excellent interpersonal skills.
• Previous Medical Laboratory experience is a plus.

Responsibilities

• Primary duty is to perform basic route services as required.
• Pick up specimens and verify that the test requisitions have been filled out correctly and specimens submitted properly.
• Deliver specimens to designated laboratory/distribution site using appropriate handling, storage, and transportation methods, including dry ice and cold packs.
• Establish and maintain positive client relations.
• Complete and submit all administrative forms such as daily route logs, Client Concern forms, supply requisitions and special transportation forms.
• Help with the packing of specimens for transport to the Core Laboratory.
• Maintain compliance with all safe driving regulations and vehicle maintenance procedures.
• Adhere to DLO policies and procedures, including attendance, compliance and safety.

Skills

Verbal communication

Customer service

Medical laboratory experience

Job description

Job Description

Diagnostic Laboratory of Oklahoma (DLO)

Location: Tulsa, OK

Hours: Monday-Friday 12:30pm-9pm

Essential Functions:

• Report to work on time and prepared for each scheduled shift
• Perform all assigned duties and processes, including tasks for which you are fully qualified and those within your demonstrated capabilities
• Maintain a positive, professional, and supportive attitude throughout the workday
• Work collaboratively as a team member and contribute to a respectful, productive work environment

Responsibilities:

• Primary duty is to perform basic route services as required.
• Pick up specimens and verify, within established parameters, that the test requisitions have been filled out correctly and that the specimens have been submitted properly.
• Deliver specimens to designated laboratory/distribution site using appropriate handling, storage, and transportation methods, including the use of transport containers, dry ice, cold packs, etc., to maintain specimen integrity.
• Establish and maintain positive client relations.
• Complete and submit all administrative forms such as daily route logs, Client Concern forms, supply requisitions and special transportation forms.
• Help with the packing of specimens for transport to the Core Laboratory.
• Maintain compliance with all safe driving regulations and vehicle maintenance procedures as established by government agencies and company policies.
• Adhere to DLO policies and procedures, including attendance, compliance and safety.

Qualifications:

Required Experience: Proficient in verbal communication with internal and external contacts. Customer oriented with excellent interpersonal skills. Previous Medical Laboratory experience is a plus.

Special Requirements:

• Valid driver's license with a good driving record.
• Participate in growth and development of the department.
• Reflects the company's values in all aspects of performance.
• Must be a team player.
• May be called upon to perform duties other than listed in job description.
• Overtime may be required with business needs.

Equal Opportunity Employer: Race/Color/Sex/Sexual Orientation/Gender Identity/Religion/National Origin/Disability/Vets or any other legally protected status.