DLO Advanced Route Service Rep

Quest Diagnostics; Tulsa (OK); On-site; USD 40,000 - 56,000; Full time

Job summary

Quest Diagnostics in Tulsa, OK is seeking a professional to perform basic route services, ensuring accurate specimen handling and logistics. You will pick up specimens, verify requisitions, and deliver to designated sites while maintaining specimen integrity and client relations.

The role requires attention to safety, adherence to policies, and teamwork to support the Core Laboratory operations. Overtime may be required based on business needs.

Qualifications

• Proficient in verbal communication with internal and external contacts.
• Customer oriented with excellent interpersonal skills.
• Previous medical laboratory experience is a plus.

Responsibilities

• Primary duty is to perform basic route services as required.
• Pick up specimens, verify test requisitions and proper submission.
• Deliver specimens to designated site using proper handling to maintain integrity.
• Establish and maintain positive client relations.
• Complete administrative forms such as daily route logs and requisitions.
• Help with packing specimens for transport to the Core Laboratory.
• Maintain compliance with safe driving regulations and vehicle procedures.
• Adhere to DLO policies including attendance, compliance and safety.

Skills

Verbal communication

Customer service

Team player

Medical laboratory experience

Job description

Job Description

Location: Tulsa, OK
Hours: Hours vary based on business need

Diagnostic Laboratory of Oklahoma (DLO) requires a professional who can perform basic route services, ensuring accurate specimen handling and logistics.

Essential Functions

• Report to work on time and prepared for each scheduled shift.
• Perform all assigned duties and processes, including tasks for which you are fully qualified and those within your demonstrated capabilities.
• Maintain a positive, professional, and supportive attitude throughout the workday.
• Work collaboratively as a team member and contribute to a respectful, productive work environment.

Responsibilities

• Primary duty is to perform basic route services as required.
• Pick up specimens, verify that the test requisitions are filled out correctly and that the specimens have been submitted properly.
• Deliver specimens to designated laboratory or distribution site using appropriate handling, storage, and transportation methods (transport containers, dry ice, cold packs, etc.) to maintain specimen integrity.
• Establish and maintain positive client relations.
• Complete and submit all administrative forms such as daily route logs, Client Concern forms, supply requisitions and special transportation forms.
• Help with packing specimens for transport to the Core Laboratory.
• Maintain compliance with all safe driving regulations and vehicle maintenance procedures as established by government agencies and company policies.
• Adhere to DLO policies and procedures, including attendance, compliance and safety.

Qualifications

• Proficient in verbal communication with internal and external contacts.
• Customer oriented with excellent interpersonal skills.
• Previous medical laboratory experience is a plus.

Special Requirements

• Valid driver’s license with a good driving record.
• Participate in growth and development of the department.
• Reflect the company’s values in all aspects of performance.
• Must be a team player.
• May be called upon to perform duties other than listed in job description.
• Overtime may be required with business needs.

Quest Diagnostics honors our service members and encourages veterans to apply. While we appreciate and value our staffing partners, we do not accept unsolicited resumes from agencies. Quest will not be responsible for paying agency fees for any individual to whom an agency has sent an unsolicited resume.

Equal Opportunity Employer: Race/Color/Sex/Sexual Orientation/Gender Identity/Religion/National Origin/Disability/Vets or any other legally protected status.