DLO Advanced Route Service Rep

Quest Diagnostics Incorporated; Tulsa (OK); On-site; USD 32,000 - 45,000; Full time

Job summary

Quest Diagnostics Incorporated in Tulsa, OK, is seeking a courier to perform basic route services, pick up and deliver specimens, and ensure proper handling and submission of requisitions. The role emphasizes maintaining positive client relations and strict adherence to safety and company policies.

Applicants should have strong verbal communication, customer service orientation, and interpersonal skills. Medical Laboratory experience is a plus, and a valid driver's license is required.

Qualifications

• Verbal communication with internal and external contacts.
• Customer oriented with excellent interpersonal skills.
• Previous Medical Laboratory experience is a plus.

Responsibilities

• Primary duty is to perform basic route services as required.
• Pick up specimens and verify, within established parameters, that the test requisitions have been filled out correctly and that the specimens have been submitted properly.
• Deliver specimens to designated laboratory/distribution site using appropriate handling, storage, and transportation methods, including the use of transport containers, dry ice, cold packs, etc., to maintain specimen integrity.
• Establish and maintain positive client relations.
• Complete and submit all administrative forms such as daily route logs, Client Concern forms, supply requisitions and special transportation forms.
• Help with the packing of specimens for transport to the Core Laboratory.
• Maintain compliance with all safe driving regulations and vehicle maintenance procedures as established by government agencies and company policies.
• Adhere to DLO policies and procedures, including attendance, compliance and safety.

Skills

Verbal communication

Customer service

Interpersonal skills

Job description

Diagnostic Laboratory of Oklahoma (DLO)

Location: Tulsa, OK

Hours: Hours Vary based on Business Need

Essential Functions

• Report to work on time and prepared for each scheduled shift
• Perform all assigned duties and processes, including tasks for which you are fully qualified and those within your demonstrated capabilities
• Maintain a positive, professional, and supportive attitude throughout the workday
• Work collaboratively as a team member and contribute to a respectful, productive work environment

Responsibilities

• Primary duty is to perform basic route services as required.
• Pick up specimens and verify, within established parameters, that the test requisitions have been filled out correctly and that the specimens have been submitted properly.
• Deliver specimens to designated laboratory/distribution site using appropriate handling, storage, and transportation methods, including the use of transport containers, dry ice, cold packs, etc., to maintain specimen integrity.
• Establish and maintain positive client relations.
• Complete and submit all administrative forms such as daily route logs, Client Concern forms, supply requisitions and special transportation forms.
• Help with the packing of specimens for transport to the Core Laboratory.
• Maintain compliance with all safe driving regulations and vehicle maintenance procedures as established by government agencies and company policies.
• Adhere to DLO policies and procedures, including attendance, compliance and safety.

Qualifications

Required Experience: Proficient in verbal communication with internal and external contacts. Customer oriented with excellent interpersonal skills. Previous Medical Laboratory experience is a plus.

Special Requirements

• Valid driver's license with a good driving record.
• Participate in growth and development of the department.
• Reflects the company's values in all aspects of performance.
• Must be a team player.
• May be called upon to perform duties other than listed in job description.
• Overtime may be required with business needs.

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Quest Diagnostics honors our service members and encourages veterans to apply.

While we appreciate and value our staffing partners, we do not accept unsolicited resumes from agencies. Quest Will not be responsible for paying agency fees for any individual as to whom an agency has sent an unsolicited resume.

Equal Opportunity Employer: Race/Color/Sex/Sexual Orientation/Gender Identity/Religion/National Origin/Disability/Vets or any other legally protected status.