DIY Retail eCommerce Growth & Operations Specialist

Total Retail Group LLC; Smyrna (GA); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

401(k)

401(k) matching

Competitive salary

Free food & snacks

Health insurance

Paid time off

Vision insurance

Job summary

Total Retail Group LLC in Smyrna, GA is seeking an eCommerce Sales & Operations Specialist to drive online sales growth for TRG clients in the DIY retail channel. You will blend business development, retailer relationship management, digital merchandising, and end-to-end eCommerce operations to expand product assortments and maximize sales across major retailer sites.

The role requires strong analytical and communication skills, the ability to manage multiple priorities, and a proactive,

Qualifications

• 2–5 years of experience in eCommerce, retail account management, category management, digital merchandising, or related fields.
• Strong analytical skills with Excel (Pivot Tables, XLOOKUP/VLOOKUP, data analysis).
• Experience managing online product content or item setup processes.
• Excellent communication and presentation skills.
• Ability to manage multiple client priorities simultaneously.
• Must be a self starter and able to work independently to achieve goals.

Responsibilities

• Define the key components required to successfully grow clients' eCommerce businesses.
• Develop and document processes for assessing clients’ current e-commerce presence and opportunities for improvement.
• Create processes and standards for regular e-commerce promotional activity on retailer’s .com sites.
• Conduct ad-hoc analysis for clients looking to grow their businesses.
• Conduct market and category sizing analyses to help clients understand opportunities in e-commerce.
• Lead collaborative efforts with TRG clients to establish buy-in for suggested strategies for .com growth via remote or in-person meetings.
• Own communication, relationship development and sell-in efforts with .com merchants at leading retailers.
• Manage end-to-end online product content, including item setup, attributes, enhanced content, images, keywords, and catalog maintenance.
• Position may include developing, launching and managing sponsored advertising campaigns on retailer .com platforms.

Skills

eCommerce

Retail Management

Excel

Communication

Multi-tasking

Tools

item setup systems

retailer portals

retail media platforms

Job description

Total Retail Group LLC in Smyrna, GA is seeking an eCommerce Sales & Operations Specialist to drive online sales growth for TRG clients in the DIY retail channel. You will blend business development, retailer relationship management, digital merchandising, and end-to-end eCommerce operations to expand product assortments and maximize sales across major retailer sites.

The role requires strong analytical and communication skills, the ability to manage multiple priorities, and a proactive,