DIY Auto Parts & Service Pro

Advance Auto Parts Inc.; United States; On-site; USD 36,000 - 52,000; Full time

Job summary

Advance Auto Parts is seeking a Retail Parts Pro to support DIY customers with expert knowledge of store systems and automotive parts. This full-time role focuses on accurate parts lookup, strong customer service, and reliable problem solving.

You will handle in-store tasks, assist with battery installations and inventory, and operate POS and parts lookup systems. A 3–5 year background in automotive parts and a valid driver's license are required, ASE certification preferred.

Qualifications

• 3–5 years of prior automotive parts experience and proven sales ability.
• Must have valid driver’s license; ASE certification preferred.
• Ability to read safety rules, parts catalogs, and manuals.

Responsibilities

• Provide GAS2 selling experience for DIY customer visits and calls.
• Achieve personal and store sales goals and service objectives.
• Manage DIY services including battery installation and wiper installs.
• Ensure high standards of customer service and store appearance.
• Take on key holder duties (opening/closing, safety, task supervision).
• Assist in inventory processes and store cleanliness.

Skills

GAS2 selling experience

Parts identification

Customer service

Stocking parts

Communication

Safety knowledge

Microsoft Word/Excel

POS systems

Parts lookup systems

Diagnose equipment testing

Education

ASE certification (preferred)

Tools

POS systems

Parts lookup systems

Microsoft Word

Microsoft Excel

Job description

Advance Auto Parts is seeking a Retail Parts Pro to support DIY customers with expert knowledge of store systems and automotive parts. This full-time role focuses on accurate parts lookup, strong customer service, and reliable problem solving.

You will handle in-store tasks, assist with battery installations and inventory, and operate POS and parts lookup systems. A 3–5 year background in automotive parts and a valid driver's license are required, ASE certification preferred.