DIY Auto Parts Sales & Service Specialist

Advance Auto Parts; Gary (IN); On-site; USD 32,000 - 48,000; Full time

Job summary

Advance Auto Parts is seeking a Salesperson to support our DIY customers with friendly service, basic automotive knowledge, and accurate parts lookup. The role requires you to handle in-store and phone inquiries, maintain inventory standards, and contribute to achieving store sales goals.

This entry-level position may be part-time or full-time and emphasizes safety, customer communication, and teamwork in a dynamic retail environment.

Qualifications

• Speak and write English (Spanish a plus); communicate effectively and build strong relationships with customers, peers and management
• Read and interpret documents such as safety rules, operating and maintenance instructions, parts catalogs, and procedure manuals
• Use basic math accurately: add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals
• Ability to work an assortment of days, evenings, and weekends as needed
• 2-3 years of successful sales experience in a diverse retail environment

Responsibilities

• Provide excellent selling experience for DIY customer visits and phone calls
• Achieve personal sales goal and help store achieve its sales goals
• Provide DIY services including battery installation, testing, wiper installs, etc.
• Maintain store product and operational standards
• Responsible for inventory processes including truck put away, shoot outs, cycle counts, Back stock, etc.
• Store Cleanliness including floors, bathrooms, facing, dusting, parking lot
• General stocking including truck stocking and back stock
• Safely deliver parts to customers as needed

Skills

Customer service

Communication

Basic math

Delivery coordination

Tools

POS system

Parts lookup system

Inventory systems

Delivery board system

Diagnostic equipment

Job description

Advance Auto Parts is seeking a Salesperson to support our DIY customers with friendly service, basic automotive knowledge, and accurate parts lookup. The role requires you to handle in-store and phone inquiries, maintain inventory standards, and contribute to achieving store sales goals.

This entry-level position may be part-time or full-time and emphasizes safety, customer communication, and teamwork in a dynamic retail environment.