DIY Auto Parts Pro & Service Specialist

Advance Auto Parts Inc.; United States; On-site; USD 42,000 - 56,000; Full time

Job summary

Advance Auto Parts, Inc. is seeking a Retail Parts Pro to support advanced DIY customer services, part identification, and inventory management. The role requires expert knowledge of store systems and automotive parts, with emphasis on high-quality customer service and accurate parts lookup.

The position is full-time and involves working across tools and POS systems to fulfill customer needs. Ideal candidates have 3–5 years of automotive parts experience, a valid driver's license, and ASE

Qualifications

• 3–5 years of automotive parts experience
• Must have valid driver’s license
• ASE certification preferred but not required

Responsibilities

• Provide GAS2 selling experience for DIY customer visits and phone calls
• Achieve personal/store sales goals and service objectives
• Manage DIY services including battery installation and testing
• Ensure high standards of customer service and store appearance
• Key holder responsibilities (task assignment, safety, open/close duties)
• Assist in store inventory processes and back stock management
• Support store cleanliness and organization

Skills

Store systems knowledge

Automotive parts knowledge

Advanced selling skills

DIY service provision

Customer service excellence

Education

ASE certification preferred

Tools

POS systems

Parts lookup systems

Diagnostic equipment

Microsoft Excel

Inventory management tools

Job description

Advance Auto Parts, Inc. is seeking a Retail Parts Pro to support advanced DIY customer services, part identification, and inventory management. The role requires expert knowledge of store systems and automotive parts, with emphasis on high-quality customer service and accurate parts lookup.

The position is full-time and involves working across tools and POS systems to fulfill customer needs. Ideal candidates have 3–5 years of automotive parts experience, a valid driver's license, and ASE