DIY Auto Parts Pro & Service Specialist

Advance Auto Parts; Wilmington (NC); On-site; USD 40,000 - 55,000; Full time

Job summary

A leading automotive parts retailer is seeking a Retail Parts Pro in Wilmington, NC. This full-time role requires expertise in automotive systems and superior customer service skills. Candidates should have 3-5 years of experience in automotive parts and proven sales abilities. Responsibilities include managing customer interactions and assisting with DIY services while supporting store inventory processes.

Qualifications

• 3-5 years of prior automotive parts experience.
• Proven sales ability with past experience in fulfillment of customer transactions.

Responsibilities

• Provide GAS2 selling experience for DIY customer visits and phone calls.
• Manage DIY services including battery installation, testing, and wiper installs.
• Ensure high standards of customer service and store appearance.

Skills

Automotive systems knowledge

Customer service skills

Sales skills

POS and parts lookup systems proficiency

Organizational skills

Basic math skills

Microsoft Office proficiency

Education

Valid driver's license

ASE Certification Preferred

Job description

A leading automotive parts retailer is seeking a Retail Parts Pro in Wilmington, NC. This full-time role requires expertise in automotive systems and superior customer service skills. Candidates should have 3-5 years of experience in automotive parts and proven sales abilities. Responsibilities include managing customer interactions and assisting with DIY services while supporting store inventory processes.