DIY Auto Parts Pro & Advanced Service Sales Specialist

Advance Auto Parts; Charlotte (NC); On-site; USD 32,000 - 45,000; Full time

Job summary

A leading automotive parts retailer is seeking a Retail Parts Pro in Charlotte, NC. This full-time position demands expert automotive knowledge, strong sales ability, and excellent customer service. You will engage with DIY customers, manage parts sourcing, and fulfill store sales objectives. The ideal candidate will possess a valid driver's license and have prior experience in automotive parts, along with effective communication skills.

Qualifications

• 3-5 years of prior automotive parts experience required.
• Must have a valid driver's license.
• Proven sales ability with customer transaction experience.

Responsibilities

• Provide GAS2 selling experience for DIY customer visits and calls.
• Achieve personal/store sales goals.
• Manage DIY services including installations.
• Ensure high standards of customer service.
• Assist in store inventory processes.

Skills

Automotive systems knowledge

POS and Parts lookup systems proficiency

Customer service skills

Communication skills

Diagnostic equipment expertise

Parts sourcing skills

Sales skills

Education

High school diploma or equivalent

ASE certification (preferred)

Tools

Microsoft Office (Word, Excel)

Job description

A leading automotive parts retailer is seeking a Retail Parts Pro in Charlotte, NC. This full-time position demands expert automotive knowledge, strong sales ability, and excellent customer service. You will engage with DIY customers, manage parts sourcing, and fulfill store sales objectives. The ideal candidate will possess a valid driver's license and have prior experience in automotive parts, along with effective communication skills.