DIY Auto Parts Pro — Expert Parts & Service

Advance Auto Parts; Burgaw (NC); On-site; USD 35,000 - 50,000; Full time

Job summary

A leading automotive retailer in North Carolina is seeking a Retail Parts Pro to support advanced functions of the DIY business. This full-time role demands a thorough understanding of automotive systems and excellent customer service skills. The ideal candidate will have 3-5 years of automotive parts experience and will handle customer transactions, part sourcing, and store inventory management. Strong communication skills and proficiency in Microsoft software are essential.

Qualifications

• 3-5 years of prior automotive parts experience.
• Ability to read and interpret documents like safety rules and parts catalogs.
• Speak and write English; Spanish is a plus.

Responsibilities

• Provide GAS2 selling experience for DIY customer visits and phone calls.
• Achieve personal/store sales goals and service objectives.
• Manage DIY services including battery installation, testing, and wiper installs.

Skills

Automotive system knowledge

Customer service skills

Sales skills

Diagnostic abilities

Organizational skills

Education

Valid driver's license

ASE Certification (Preferred)

Tools

Microsoft Word

Microsoft Excel

Job description

A leading automotive retailer in North Carolina is seeking a Retail Parts Pro to support advanced functions of the DIY business. This full-time role demands a thorough understanding of automotive systems and excellent customer service skills. The ideal candidate will have 3-5 years of automotive parts experience and will handle customer transactions, part sourcing, and store inventory management. Strong communication skills and proficiency in Microsoft software are essential.