DIY Auto Parts Pro & Service Specialist

Advance Stores Company Inc (500); United States; On-site; USD 35,000 - 48,000; Full time

Job summary

Advance Auto Parts is seeking a Retail Parts Pro for a full-time role in our store. The candidate will have expert knowledge of store systems, parts knowledge, and automotive diagnostics, combined with strong customer service and sales experience.

The role involves assisting DIY customers in person and by phone, performing services such as battery testing and wiper installations, and supporting inventory and store maintenance while upholding safety and courtesy standards.

Qualifications

• Working knowledge of automotive systems and DIY services.
• Speak and write English (Spanish a plus).
• Read and interpret safety rules and parts catalogs.
• Complete the Parts Knowledge Assessment.

Responsibilities

• Provide GAS2 selling experience for DIY customer visits and phone calls.
• Achieve personal/store sales goals and service objectives.
• Manage DIY services including battery installation and testing, wiper installs.
• Ensure high standards of customer service and store appearance.
• Key holder responsibilities: task assignment, safety, open/close duties.
• Assist in inventory processes (truck put away, cycle counts, back stock).
• Maintain store cleanliness (floors, bathrooms, facing).
• Provide DIY services including battery installation and testing.

Skills

GAS2 selling

Parts lookup systems

DIY diagnostics

Customer service

Sales goals

Education

ASE certification preferred

Tools

POS systems

Microsoft Word

Microsoft Excel

Inventory systems

Job description

Advance Auto Parts is seeking a Retail Parts Pro for a full-time role in our store. The candidate will have expert knowledge of store systems, parts knowledge, and automotive diagnostics, combined with strong customer service and sales experience.

The role involves assisting DIY customers in person and by phone, performing services such as battery testing and wiper installations, and supporting inventory and store maintenance while upholding safety and courtesy standards.