DIY Auto Parts Pro & Service Specialist

Advance Auto Parts Inc.; United States; On-site; USD 38,000 - 60,000; Full time

Job summary

Advance Auto Parts is hiring a Retail Parts Pro to provide expert automotive parts knowledge and DIY support in our store. This full-time role covers in-store and phone assistance, parts lookup, and basic servicing such as battery testing and wiper installations.

You will be the point of contact for customers, helping locate parts, processing transactions, and maintaining store appearance. ASE certification is preferred; valid driver's license required; ability to work days, evenings,

Qualifications

• Frontline retail sales experience in automotive or DIY industries.
• Ability to locate parts and assist customers with technical questions.
• Familiarity with store inventory and checkout processes.

Responsibilities

• Provide expert automotive parts knowledge to DIY customers in-store and over the phone.
• Achieve personal and store sales goals and service objectives.
• Manage DIY services such as battery installation and wiper installations.
• Maintain high standards of customer service and store appearance.

Skills

Customer service

Sales ability

Communication

Safety knowledge

Stock management

Education

High school diploma or equivalent

ASE certification preferred

Tools

Part lookup systems

Microsoft Word/Excel

POS system

Inventory management software

Job description

Advance Auto Parts is hiring a Retail Parts Pro to provide expert automotive parts knowledge and DIY support in our store. This full-time role covers in-store and phone assistance, parts lookup, and basic servicing such as battery testing and wiper installations.

You will be the point of contact for customers, helping locate parts, processing transactions, and maintaining store appearance. ASE certification is preferred; valid driver's license required; ability to work days, evenings,