DIY Auto Parts Pro & Service Expert

Advance Stores Company Inc (500)

United States

On-site

USD 38,000 - 54,000

Full time

14 days+
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Job summary

Advance Auto Parts, Inc. is hiring a Retail Parts Pro to support DIY customers with expert parts knowledge and store systems proficiency. This full-time role emphasizes high-quality service, inventory management, and advanced troubleshooting.

You will handle in-store and phone interactions, source parts from multiple channels, and assist with battery installations, testing, and other DIY services. ASE certification and a valid driver's license are preferred.

Qualifications

  • 3-5 years of automotive parts experience
  • Past sales ability with fulfillment of customer transactions
  • Must have a valid driver's license
  • ASE certification preferred, but not required.

Responsibilities

  • Provide GAS2 selling experience for DIY customer visits and phone calls
  • Achieve personal / store sales goals and service objectives
  • Manage DIY services including battery installation, testing, wiper installs, etc.
  • Ensure high standards of customer service and store appearance standards
  • Key holder responsibilities (task assignment and completion, safety, open/close duties)
  • Assist in store inventory processes including truck put away, shoot outs, cycle counts, back stock, etc.
  • Store Cleanliness including floors, bathrooms, facing, dusting, parking lot
  • Provide DIY services including battery installation, testing, wiper installs, etc.

Skills

Automotive parts knowledge
Sales experience
Customer service
Communication
Inventory systems
Parts lookup systems
Microsoft Word/Excel
Troubleshooting

Education

ASE certification preferred

Tools

POS systems
Diagnostic equipment
Parts lookup systems
Microsoft Excel
Microsoft Word

Job description

Advance Auto Parts, Inc. is hiring a Retail Parts Pro to support DIY customers with expert parts knowledge and store systems proficiency. This full-time role emphasizes high-quality service, inventory management, and advanced troubleshooting.

You will handle in-store and phone interactions, source parts from multiple channels, and assist with battery installations, testing, and other DIY services. ASE certification and a valid driver's license are preferred.

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