DIY Auto Parts Pro & Service Specialist

Advance Auto Parts Inc.; United States; On-site; USD 32,000 - 42,000; Full time

Job summary

Advance Auto Parts, Inc. is hiring a Retail Parts Pro to deliver expert parts knowledge and high-level customer service at our store. The role focuses on advanced identification, troubleshooting and sourcing from multiple channels, with duties including battery and wiper services and store maintenance.

Prior automotive parts experience and strong communication are essential. ASE certification is preferred, a valid driver's license is required, and the position is full-time with opportunities to

Qualifications

• 3-5 years of prior automotive parts experience.
• Proven sales ability with past experience in fulfillment of customer transactions.
• Must have a valid driver's license; ASE certification preferred.

Responsibilities

• Provide GAS2 selling experience for DIY customer visits and phone calls.
• Achieve personal / store sales goals and service objectives.
• Manage DIY services including battery installation, testing, wiper installs, etc.
• Ensure high standards of customer service and store appearance standards.
• Key holder responsibilities (task assignment and completion, safety, open/close duties).
• Assist in store inventory processes including truck put away, shoot outs, cycle counts, back stock, etc.
• Provide DIY services including battery installation, testing, wiper installs, etc.

Skills

Parts knowledge

Customer service

POS systems

Diagnostics equipment

English communication

Organizational skills

Education

ASE Certification

Tools

Microsoft Word

Excel

Job description

Advance Auto Parts, Inc. is hiring a Retail Parts Pro to deliver expert parts knowledge and high-level customer service at our store. The role focuses on advanced identification, troubleshooting and sourcing from multiple channels, with duties including battery and wiper services and store maintenance.

Prior automotive parts experience and strong communication are essential. ASE certification is preferred, a valid driver's license is required, and the position is full-time with opportunities to