DIY Auto Parts Pro & Service Specialist

Advance Auto Parts Inc.; Northbridge (MA); On-site; USD 26,000 - 29,000; Full time

Benefits offered by this job

Health benefits

Team-oriented environment

Job summary

Advance Auto Parts Inc. in Northbridge, MA is seeking a Retail Parts Pro to provide expert parts knowledge and support to DIY customers. The role covers in-store and phone assistance, advanced part identification, and battery testing with use of store systems.

You will handle key holder duties, maintain inventory, and ensure clean, organized displays while meeting sales goals. ASE certification preferred; valid driver's license required.

Qualifications

• 3-5 years of prior automotive parts experience.
• Must have a valid driver's license.
• ASE certification preferred, but not required.
• Strong communication and customer service skills.

Responsibilities

• Facilitate selling experience for DIY customers in-store and by phone.
• Achieve personal/store sales goals and service objectives.
• Manage DIY services including battery tests and wiper installs.
• Ensure high standards of customer service and store appearance.

Skills

Customer service

Parts lookup

Inventory knowledge

Sales experience

Diagnostic testing equipment

Education

ASE certification

Tools

POS system

Parts lookup systems

Inventory systems

Job description

Advance Auto Parts Inc. in Northbridge, MA is seeking a Retail Parts Pro to provide expert parts knowledge and support to DIY customers. The role covers in-store and phone assistance, advanced part identification, and battery testing with use of store systems.

You will handle key holder duties, maintain inventory, and ensure clean, organized displays while meeting sales goals. ASE certification preferred; valid driver's license required.