DIY Auto Parts Pro — Expert Sales & Service

Advance Auto Parts Inc.; Needham Heights (MA); On-site; USD 29,000 - 32,000; Full time

Benefits offered by this job

Health benefits

Wellness program

Job summary

Advance Auto Parts Inc. in Needham Heights, MA is seeking a Retail Parts Pro to assist DIY customers in-store and by phone, applying advanced parts knowledge and using store systems to source parts.

The role emphasizes exceptional customer service, accurate recommendations, and teamwork, with ASE certification preferred but not required. A valid driver's license and background check are expected.

Qualifications

• 3–5 years of automotive parts experience or equivalent.
• Strong customer service and communication skills.
• Ability to use store systems and tools for parts lookup.

Responsibilities

• Facilitate selling experience for DIY customers via in-store visits and calls.
• Perform DIY services like battery installation and wiper installs.
• Maintain store appearance and safety, and handle key holder duties.

Job description

Advance Auto Parts Inc. in Needham Heights, MA is seeking a Retail Parts Pro to assist DIY customers in-store and by phone, applying advanced parts knowledge and using store systems to source parts.

The role emphasizes exceptional customer service, accurate recommendations, and teamwork, with ASE certification preferred but not required. A valid driver's license and background check are expected.