DIY Auto Parts Pro - Expert Parts & Service

Advance Auto Parts Inc.; Lawrence (MA); On-site; USD 26,000 - 29,000; Full time

Benefits offered by this job

Health and wellness benefits

Opportunities for growth

Job summary

Advance Auto Parts Inc. is seeking a Retail Parts Pro in Lawrence, MA to provide expert automotive parts knowledge and DIY service support. You will engage customers in-store and by phone, manage battery and wiper services, and handle inventory, stocking, and store cleanliness.

The role includes key holder duties and requires strong communication skills. Ideal candidates have 3–5 years’ automotive parts experience, a valid driver’s license, and the ability to read parts catalogs and use store

Qualifications

• 3–5 years of automotive parts experience
• Proven sales ability in retail or fulfillment of customer transactions
• Must have a valid driver’s license
• ASE certification preferred but not required
• English speaking and writing; Spanish a plus

Responsibilities

• Facilitate selling experience for DIY customers via in-person and phone interactions
• Achieve personal and store sales goals and service objectives
• Manage DIY services (battery installation, testing, wiper installs)
• Maintain high standards of customer service and store appearance
• Perform key holder duties (opening/closing, task assignment)
• Assist in inventory activities (cycle counts, back stock, truck put away)
• Support sanitation and cleanliness (floors, bathrooms, parking lot)

Skills

Friendly communication

Parts lookup systems

Automotive knowledge

Diagnostic equipment operation

Customer service

Inventory management

Sales & upselling

Microsoft Excel/Word

Time management

Education

High school diploma or equivalent

ASE certification preferred

Valid driver’s license

Tools

Diagnostic testing equipment

POS systems

Job description

Advance Auto Parts Inc. is seeking a Retail Parts Pro in Lawrence, MA to provide expert automotive parts knowledge and DIY service support. You will engage customers in-store and by phone, manage battery and wiper services, and handle inventory, stocking, and store cleanliness.

The role includes key holder duties and requires strong communication skills. Ideal candidates have 3–5 years’ automotive parts experience, a valid driver’s license, and the ability to read parts catalogs and use store