DIY Auto Parts Pro & Service Expert

Advance Stores Company Inc (500); United States; On-site; USD 32,000 - 52,000; Full time

Job summary

Advance Auto Parts, Inc. in the United States seeks a Retail Parts Pro to support DIY customers with expert automotive knowledge, part lookups, and high-quality service in-store and by phone.

The role emphasizes accurate part recommendations, inventory management, and meeting sales goals. ASE certification is preferred but not required, and a valid driver’s license is necessary for some duties.

Qualifications

• 3-5 years of prior automotive parts experience.
• Proven sales ability with customer transactions.
• Knowledge of parts lookup and inventory management.

Responsibilities

• Provide GAS2 selling experience for DIY customer visits and phone calls.
• Achieve personal / store sales goals and service objectives.
• Manage DIY services including battery installation, testing, wiper installs, etc.
• Ensure high standards of customer service and store appearance standards.
• Key holder responsibilities (task assignment and completion, safety, open/close duties).
• Assist in store inventory processes including truck put away, cycle counts, back stock, etc.
• Store cleanliness including floors, bathrooms, facing, dusting, parking lot.
• Provide DIY services including battery installation, testing, wiper installs, etc.

Skills

Automotive parts knowledge

Sales experience

Customer service

Inventory management

POS systems

Diagnostic equipment familiarity

Bilingual English/Spanish

Education

High school diploma

Tools

POS systems

Inventory software

Job description

Advance Auto Parts, Inc. in the United States seeks a Retail Parts Pro to support DIY customers with expert automotive knowledge, part lookups, and high-quality service in-store and by phone.

The role emphasizes accurate part recommendations, inventory management, and meeting sales goals. ASE certification is preferred but not required, and a valid driver’s license is necessary for some duties.