DIY Auto Parts Pro: Expert Parts & Service

Advance Stores Company Inc (500); United States; On-site; USD 34,000 - 48,000; Full time

Job summary

Advance Auto Parts, Inc. is seeking a Retail Parts Pro in the United States to deliver expert part knowledge and high-level customer service for DIY customers.

The role requires strong familiarity with automotive systems, parts lookup, and store inventory processes, along with primary responsibility for sales goals and service standards. 3–5 years of automotive parts experience and an ASE certification are preferred; a valid driver’s license is required.

Qualifications

• 3–5 years of automotive parts experience with proven sales ability.
• ASE certification preferred, but not required.
• Ability to read safety rules and parts catalogs; write simple correspondence.
• Valid driver’s license; proficient with basic math and inventory procedures.
• English language proficiency; Spanish a plus.

Responsibilities

• Provide GAS2 selling experience for DIY customer visits and phone calls.
• Achieve personal/store sales goals and service objectives.
• Manage DIY services including battery installation, testing, wiper installs, etc.
• Ensure high standards of customer service and store appearance standards.
• Key holder responsibilities (task assignment and completion, safety, open/close duties).
• Assist in store inventory processes including truck put away, cycle counts, back stock.

Job description

Advance Auto Parts, Inc. is seeking a Retail Parts Pro in the United States to deliver expert part knowledge and high-level customer service for DIY customers.

The role requires strong familiarity with automotive systems, parts lookup, and store inventory processes, along with primary responsibility for sales goals and service standards. 3–5 years of automotive parts experience and an ASE certification are preferred; a valid driver’s license is required.