DIY Auto Parts Pro: Expert Sourcing & Service

Advance Stores Company Inc (500); United States; On-site; USD 21,000 - 34,000; Full time

Job summary

Advance Auto Parts, Inc. is seeking a Retail Parts Pro to support advanced DIY sales and parts lookup tasks. The role requires strong knowledge of automotive systems, parts identification, and excellent customer service to help DIY customers in-store and by phone.

The candidate should have 3–5 years of automotive parts experience, and ASE certification is preferred. A valid driver's license is required.

Qualifications

• 3–5 years of prior automotive parts experience.
• ASE certification preferred, but not required.
• Must have a valid driver's license.

Responsibilities

• Provide GAS2 selling experience for DIY customer visits and phone calls
• Achieve personal / store sales goals and service objectives
• Manage DIY services including battery installation, testing, wiper installs, etc.
• Ensure high standards of customer service and store appearance standards
• Key holder responsibilities (task assignment and completion, safety, open/close duties)
• Assist in store inventory processes including truck put away, shoot outs, cycle counts, back stock, etc.
• Store cleanliness including floors, bathrooms, facing, dusting, parking lot
• Provide DIY services including battery installation, testing, wiper installs, etc.

Skills

Gas2 selling

Customer service

Parts knowledge

Safety awareness

Communication

Education

ASE Certification

Driver's license

Tools

MS Excel

MS Word

POS systems

Job description

Advance Auto Parts, Inc. is seeking a Retail Parts Pro to support advanced DIY sales and parts lookup tasks. The role requires strong knowledge of automotive systems, parts identification, and excellent customer service to help DIY customers in-store and by phone.

The candidate should have 3–5 years of automotive parts experience, and ASE certification is preferred. A valid driver's license is required.