DIY Auto Parts Pro: Expert Customer Service & Sourcing

Advance Stores Company Inc (500); United States; On-site; USD 28,000 - 42,000; Full time

Job summary

Advance Auto Parts, Inc. is seeking a Retail Parts Pro to support DIY customers with expert store-system knowledge, parts identification, and service delivery. The role emphasizes sales targets, accurate part lookups, and thorough product knowledge.

Candidates should have 3–5 years in automotive parts, strong communication, and a valid driver's license. ASE certification is preferred; expect full-time hours and a dynamic work environment.

Qualifications

• 3–5 years of prior automotive parts experience.
• Proven sales ability and customer transaction handling.
• Valid driver's license required; ASE certification preferred.

Responsibilities

• Provide GAS2 selling experience for DIY customer visits and calls.
• Achieve personal/store sales goals and service objectives.
• Manage DIY services and parts installations.
• Maintain high customer service and store appearance standards.
• Assist with inventory processes and safety and opening/closing duties.

Skills

Customer service

Parts lookup

Sales skills

Communication

Safety awareness

Education

ASE certification preferred

Valid driver's license

Tools

Microsoft Word

Microsoft Excel

Job description

Advance Auto Parts, Inc. is seeking a Retail Parts Pro to support DIY customers with expert store-system knowledge, parts identification, and service delivery. The role emphasizes sales targets, accurate part lookups, and thorough product knowledge.

Candidates should have 3–5 years in automotive parts, strong communication, and a valid driver's license. ASE certification is preferred; expect full-time hours and a dynamic work environment.