DIY Auto Parts Pro — Expert Sales & Tech Support

Advance Stores Company Inc (500); United States; On-site; USD 22,000 - 33,000; Full time

Job summary

Advance Auto Parts, Inc. is seeking a Retail Parts Pro to provide expert knowledge of automotive parts, store systems, and DIY services. The role involves high-touch customer support, advanced troubleshooting, and sourcing parts from multiple channels.

Strong product knowledge and customer service are essential for achieving sales and service goals. Candidates should have 3–5 years of automotive parts experience, be proficient with POS and inventory systems, and possess a valid driver's license;

Qualifications

• 3–5 years of prior automotive parts experience.
• Speak and write English (Spanish a plus).
• Valid driver’s license. ASE certification preferred, but not required.

Responsibilities

• Facilitate selling experience for DIY customer visits and phone calls.
• Achieve personal / store sales goals and service objectives.
• Manage DIY services including battery installation, testing, wiper installs, etc.
• Ensure high standards of customer service and store appearance standards.
• Key holder responsibilities (task assignment and completion, safety, open/close duties).
• Assist in store inventory processes including truck put away, cycle counts, back stock, etc.
• Store cleanliness including floors, bathrooms, facing, dusting, parking lot.
• Provide DIY services including battery installation, testing, wiper installs, etc.

Skills

Automotive parts

Customer service

Parts lookup systems

POS systems

Diagnostic equipment

Microsoft Office

Education

ASE certification

Tools

Microsoft Word

Microsoft Excel

Inventory management software

Job description

Advance Auto Parts, Inc. is seeking a Retail Parts Pro to provide expert knowledge of automotive parts, store systems, and DIY services. The role involves high-touch customer support, advanced troubleshooting, and sourcing parts from multiple channels.

Strong product knowledge and customer service are essential for achieving sales and service goals. Candidates should have 3–5 years of automotive parts experience, be proficient with POS and inventory systems, and possess a valid driver's license;