DIY Auto Parts Pro: Expert Sales & Vehicle Tech Support

Advance Stores Company Inc (500); United States; On-site; USD 42,000 - 54,000; Full time

Job summary

Advance Auto Parts is seeking a Retail Parts Pro to provide expert knowledge of automotive parts, store systems, and DIY services. The role emphasizes high-quality customer interactions, accurate parts identification, and efficient service delivery across in-store and phone interactions.

Ideal candidates bring 3–5 years in automotive parts, solid sales skills, and familiarity with parts catalogs and inventory processes.

Qualifications

• 3–5 years of automotive parts experience
• Proven sales ability with customer transactions
• Knowledge of store inventory and parts catalogs
• Ability to read safety rules and manuals
• Proficiency with Microsoft Word and Excel

Responsibilities

• Provide GAS2 selling experience for DIY customer visits and phone calls
• Achieve personal and store sales goals and service objectives
• Manage DIY services including battery installation, testing, and wiper installs
• Ensure high standards of customer service and store appearance
• Key holder responsibilities including task assignment, safety and open/close duties
• Assist in inventory processes including cycle counts and back stock
• Perform DIY services and part sourcing as needed

Skills

GAS2 selling

Customer service

Parts lookup

Inventory awareness

Diagnostic equipment

Strong communication

Spanish a plus

Microsoft Word

Microsoft Excel

Store operations

Education

Valid driver’s license

ASE certification preferred

ASE P2 ready

Tools

Parts lookup systems

POS systems

Diagnostic testing equipment

Job description

Advance Auto Parts is seeking a Retail Parts Pro to provide expert knowledge of automotive parts, store systems, and DIY services. The role emphasizes high-quality customer interactions, accurate parts identification, and efficient service delivery across in-store and phone interactions.

Ideal candidates bring 3–5 years in automotive parts, solid sales skills, and familiarity with parts catalogs and inventory processes.