DIY Auto Parts Pro: Expert Sales & Tech Support

Advance Stores Company Inc (500); United States; On-site; USD 2,066,000 - 3,031,000; Full time

Job summary

Advance Auto Parts is seeking a Retail Parts Pro to support advanced DIY customer needs with expert parts knowledge and store systems proficiency. The role emphasizes high-quality customer service, part lookup, and in-store assistance.

Responsibilities include conducting DIY services, achieving sales goals, maintaining store standards, and performing key holder duties as needed. ASE certification is preferred but not required.

Qualifications

• Knowledge of automotive parts and ability to identify components.
• Strong sales focus with demonstrated achievement of goals.
• Excellent customer service and communication skills.

Responsibilities

• Provide GAS2 selling experience for DIY customer visits and phone calls.
• Achieve personal/store sales goals and service objectives.
• Manage DIY services including battery installation, testing, wiper installs, etc.
• Ensure high standards of customer service and store appearance standards.
• Key holder responsibilities (task assignment and completion, safety, open/close duties).

Skills

Automotive parts knowledge

Sales experience

Customer service

POS systems

Inventory management

Diagnostic equipment

Education

ASE certification

Tools

Microsoft Word/Excel

Job description

Advance Auto Parts is seeking a Retail Parts Pro to support advanced DIY customer needs with expert parts knowledge and store systems proficiency. The role emphasizes high-quality customer service, part lookup, and in-store assistance.

Responsibilities include conducting DIY services, achieving sales goals, maintaining store standards, and performing key holder duties as needed. ASE certification is preferred but not required.