DIY Auto Parts Pro - Expert Sales & Tech Help

Advance Stores Company Inc (500); United States; On-site; USD 1,929,000 - 2,146,000; Full time

Job summary

Advance Auto Parts is seeking a Retail Parts Pro to support DIY customers with expert parts knowledge, diagnostics, and advanced store operations. The role involves high-volume parts lookup, diagnostic testing, and delivering top-tier customer service in a full-time capacity.

Experience in automotive parts, ASE certification preferred, and ability to cover a mix of days, evenings, and weekends is expected. Benefits and training accompany the position.

Qualifications

• 3-5 years of prior automotive parts experience.
• Proven sales ability with fulfillment of customer transactions.
• Valid driver's license; ASE certification preferred.
• Ability to work days, evenings, weekends.

Responsibilities

• Provide GAS2 selling experience for DIY customer visits and phone calls
• Achieve personal / store sales goals and service objectives
• Manage DIY services including battery installation, testing, wiper installs, etc.
• Ensure high standards of customer service and store appearance standards
• Key holder responsibilities (task assignment and completion, safety, open/close duties)

Skills

Parts lookup systems

Diagnostic equipment

Customer service

Automotive knowledge

POS systems

Store inventory knowledge

Education

ASE Certification

Tools

Microsoft Excel

MS Word

Store inventory software

Job description

Advance Auto Parts is seeking a Retail Parts Pro to support DIY customers with expert parts knowledge, diagnostics, and advanced store operations. The role involves high-volume parts lookup, diagnostic testing, and delivering top-tier customer service in a full-time capacity.

Experience in automotive parts, ASE certification preferred, and ability to cover a mix of days, evenings, and weekends is expected. Benefits and training accompany the position.