DIY Auto Parts Pro: Expert Sales & Service

Advance Auto Parts Inc.; United States; On-site; USD 21,000 - 30,000; Full time

Job summary

Advance Auto Parts is seeking a Retail Parts Pro to deliver expert parts knowledge, assist DIY customers, and support store operations. The role emphasizes high‑quality customer service, accurate parts lookup, and efficient DIY service execution.

The position requires automotive parts experience and the ability to work a flexible schedule including weekends. ASE certification is preferred to enhance diagnostic capabilities and professional growth.

Qualifications

• Experience in automotive parts sales and fulfillment.
• Ability to perform DIY services such as battery installation and wiper installs.
• Knowledge of store inventory, parts catalogs, and safety procedures.

Responsibilities

• Provide GAS2 selling experience for DIY customer visits and phone calls.
• Achieve personal/store sales goals and service objectives.
• Manage DIY services including battery installation, testing, wiper installs.
• Ensure high standards of customer service and store appearance.
• Assist with opening/closing duties and safety as a key holder.
• Assist in inventory processes and store cleanliness.

Skills

GAS2 selling experience

Customer service

Inventory systems

Parts lookup systems

Diagnostic equipment testing

ASE P2 certification

Advanced selling skills for DIY

Microsoft Word/Excel

Education

ASE Certification (preferred)

Tools

POS systems

Parts lookup systems

Inventory software

Microsoft Excel

Job description

Advance Auto Parts is seeking a Retail Parts Pro to deliver expert parts knowledge, assist DIY customers, and support store operations. The role emphasizes high‑quality customer service, accurate parts lookup, and efficient DIY service execution.

The position requires automotive parts experience and the ability to work a flexible schedule including weekends. ASE certification is preferred to enhance diagnostic capabilities and professional growth.