DIY Auto Parts Pro — Expert Sales & Service Specialist

Advance Stores Company Inc (500); United States; On-site; USD 32,000 - 42,000; Full time

Job summary

Advance Auto Parts is seeking a Retail Parts Pro to support DIY customers with expert parts knowledge and service. The role emphasizes advanced parts lookup, inventory control, and strong customer interactions.

Responsibilities include assisting in-store services, achieving sales goals, and maintaining store standards. ASE certification is preferred and a valid driver's license is often required.

Qualifications

• 3-5 years of prior automotive parts experience.
• Proven sales ability in handling customer transactions.

Responsibilities

• Provide GAS2 selling experience for DIY customer visits and phone calls.
• Achieve personal / store sales goals and service objectives.
• Manage DIY services including battery installation, testing, wiper installs, etc.
• Ensure high standards of customer service and store appearance standards.
• Key holder responsibilities (task assignment and completion, safety, open/close duties).
• Assist in store inventory processes including truck put away, shoot outs, cycle counts, back stock, etc.

Skills

Automotive systems knowledge

Parts lookup systems

Customer service

Microsoft Word/Excel

English communications

Education

ASE certification (preferred)

Tools

POS systems

Parts inventory software

Job description

Advance Auto Parts is seeking a Retail Parts Pro to support DIY customers with expert parts knowledge and service. The role emphasizes advanced parts lookup, inventory control, and strong customer interactions.

Responsibilities include assisting in-store services, achieving sales goals, and maintaining store standards. ASE certification is preferred and a valid driver's license is often required.