DIY Auto Parts Pro: Expert Sales & Service

Advance Stores Company Inc (500); United States; On-site; USD 36,000 - 48,000; Full time

Job summary

Advance Auto Parts, Inc. is seeking a Retail Parts Pro to support advanced DIY services and parts knowledge. You will engage customers in-store and by phone, handle parts lookup, and perform high-quality service to meet sales and customer satisfaction goals.

The role emphasizes product expertise, safety, and efficient use of store systems, with occasional weekend shifts. A valid driver's license and ASE-related certification are preferred.

Qualifications

• Familiar with automotive parts and DIY customer needs.
• Proven ability to hit sales and service targets.
• Experience using store systems and parts lookup tools.
• AES/ASE readiness or certification is preferred.

Responsibilities

• Provide GAS2 selling experience for DIY customers and calls.
• Meet sales goals and service objectives for the store.
• Manage DIY services such as battery installs and wiper changes.
• Support inventory and maintain store appearance and safety.

Skills

GAS2 selling experience

Customer service

Parts knowledge

Store operations awareness

Advanced diagnostic touchpoints

Education

Valid driver’s license

ASE certification preferred

Tools

POS system

Parts lookup systems

Diagnostic testing equipment

Job description

Advance Auto Parts, Inc. is seeking a Retail Parts Pro to support advanced DIY services and parts knowledge. You will engage customers in-store and by phone, handle parts lookup, and perform high-quality service to meet sales and customer satisfaction goals.

The role emphasizes product expertise, safety, and efficient use of store systems, with occasional weekend shifts. A valid driver's license and ASE-related certification are preferred.