DIY Auto Parts Pro - Expert Sales & Service

Advance Auto Parts Inc.; United States; On-site; USD 22,000 - 23,000; Full time

Benefits offered by this job

Health benefits

Employee discounts

Job summary

Advance Auto Parts is seeking a Retail Parts Pro to join our team. You will leverage expert knowledge of store systems, automotive parts, and DIY service to assist customers in store visits and over the phone.

The role requires strong sales skills, inventory familiarity, and the ability to handle basic services such as battery installations and wiper replacements, while maintaining high customer-service standards and store appearance.

Qualifications

• 3–5 years of automotive parts experience.
• Proven sales ability with customer transactions.
• ASE certification preferred, but not required.

Responsibilities

• Provide GAS2 selling experience for DIY customer visits and phone calls
• Achieve personal/store sales goals and service objectives
• Manage DIY services including battery installation, testing, wiper installs
• Ensure high standards of customer service and store appearance
• Key holder responsibilities (task assignment and completion, safety, open/close duties)
• Assist in store inventory processes including truck put away, shoot outs, cycle counts, back stock
• Store cleanliness including floors, bathrooms, facing, dusting, parking lot
• Provide DIY services including battery installation, testing, wiper installs

Skills

Automotive parts knowledge

Sales experience

Customer service

Store operations

Diagnostics basics

Education

High school diploma or equivalent

Tools

POS systems

Inventory software

Microsoft Excel

Job description

Advance Auto Parts is seeking a Retail Parts Pro to join our team. You will leverage expert knowledge of store systems, automotive parts, and DIY service to assist customers in store visits and over the phone.

The role requires strong sales skills, inventory familiarity, and the ability to handle basic services such as battery installations and wiper replacements, while maintaining high customer-service standards and store appearance.