DIY Auto Parts Pro - Expert Sales & Service

Advance Stores Company Inc (500); United States; On-site; USD 32,000 - 42,000; Full time

Job summary

Advance Auto Parts, Inc. is seeking a Retail Parts Pro to join our DIY sales team. You will apply expert knowledge of store systems, automotive parts, and troubleshooting to assist customers in person and over the phone.

Responsibilities include meeting sales goals, handling DIY services such as battery testing and installation, and maintaining high standards of customer service, safety and store appearance.

Qualifications

• 3–5 years of automotive parts sales experience.
• Ability to read parts catalogs and operate inventory systems.
• Strong communication and customer service skills.

Responsibilities

• Provide in-store and phone sales support for DIY customers.
• Achieve personal and store sales goals and service objectives.
• Manage DIY services including battery installation and testing.
• Maintain safety, cleanliness and overall store appearance; support opening/closing tasks.

Skills

Sales experience

Customer service

Parts lookup

Communication skills

Education

Valid driver's license

ASE certification preferred

Tools

POS system

Microsoft Excel

Parts lookup systems

Job description

Advance Auto Parts, Inc. is seeking a Retail Parts Pro to join our DIY sales team. You will apply expert knowledge of store systems, automotive parts, and troubleshooting to assist customers in person and over the phone.

Responsibilities include meeting sales goals, handling DIY services such as battery testing and installation, and maintaining high standards of customer service, safety and store appearance.