DIY Auto Parts Pro: Expert Sales & Service

Advance Auto Parts Inc.; United States; On-site; USD 36,000 - 48,000; Full time

Job summary

Advance Auto Parts, Inc. is seeking a Retail Parts Pro to support DIY customers with expert knowledge of store systems and part knowledge. This full-time role requires advanced automotive parts knowledge and strong selling skills to assist customers with battery installations and wiper services.

Responsibilities include high-quality customer service, inventory accuracy, and ability to locate parts from multiple sources while working with diagnostic tools and store equipment.

Qualifications

• 3-5 years of prior automotive parts experience.
• Proven sales ability with past customer transactions.
• ASE P2 certification or ASE readiness preferred.
• Must have a valid driver’s license.
• Excellent communication and customer service skills.
• Ability to read safety rules and parts catalogs.

Responsibilities

• Provide GAS2 selling experience for DIY customer visits and phone calls.
• Achieve personal / store sales goals and service objectives.
• Manage DIY services including battery installation, testing, wiper installs, etc.
• Ensure high standards of customer service and store appearance standards.
• Assist in store inventory processes including truck put away, cycle counts, back stock, etc.
• Store cleanliness including floors, bathrooms, facing, dusting, parking lot.

Skills

GAS2 selling

Customer service

Parts lookup systems

Communication

English proficiency

Education

ASE certification preferred

Valid driver’s license

Tools

POS systems

Microsoft Excel

Parts lookup software

Job description

Advance Auto Parts, Inc. is seeking a Retail Parts Pro to support DIY customers with expert knowledge of store systems and part knowledge. This full-time role requires advanced automotive parts knowledge and strong selling skills to assist customers with battery installations and wiper services.

Responsibilities include high-quality customer service, inventory accuracy, and ability to locate parts from multiple sources while working with diagnostic tools and store equipment.