DIY Auto Parts Pro: Expert Sales & Service

Advance Stores Company Inc (500); United States; On-site; USD 42,000 - 62,000; Full time

Job summary

Advance Auto Parts, Inc. is seeking a Retail Parts Pro to provide expert automotive parts knowledge and top-tier service to DIY customers in-store and over the phone. The role includes advanced identification, troubleshooting, sourcing from multiple channels, and maintaining inventory accuracy.

Ideal candidates have 3–5 years in automotive parts with proven sales ability; ASE certification is preferred. Must hold a valid driver's license and communicate effectively in English (Spanish a

Qualifications

• 3–5 years of prior automotive parts experience and proven sales ability in customer transactions
• Must have a valid driver's license; ASE certification preferred but not required
• Speak and write English; Spanish a plus

Responsibilities

• Provide GAS2 selling experience for DIY customer visits and phone calls
• Achieve personal/store sales goals and service objectives
• Manage DIY services including battery installation, testing, wiper installs
• Ensure high standards of customer service and store appearance
• Key holder responsibilities (task assignment, safety, open/close duties)
• Assist in store inventory processes including truck put away, cycle counts, back stock

Skills

Automotive systems

Parts lookup

Customer service

Sales experience

Microsoft Excel

ASE P2

Education

ASE certification preferred

Tools

POS systems

Parts lookup

Excel

Word

Job description

Advance Auto Parts, Inc. is seeking a Retail Parts Pro to provide expert automotive parts knowledge and top-tier service to DIY customers in-store and over the phone. The role includes advanced identification, troubleshooting, sourcing from multiple channels, and maintaining inventory accuracy.

Ideal candidates have 3–5 years in automotive parts with proven sales ability; ASE certification is preferred. Must hold a valid driver's license and communicate effectively in English (Spanish a