DIY Auto Parts Pro: Expert Sales & Service Specialist

Advance Auto Parts Inc.; United States; In loco; USD 32.000 - 46.000; Tempo pieno

Descrizione del lavoro

Advance Auto Parts, Inc. is seeking a Retail Parts Pro to support advanced DIY functions and provide expert parts knowledge in-store and over the phone.

You will handle parts lookup, diagnostics, and customer service while maintaining store standards and inventory accuracy. Ideal candidates have 3–5 years of automotive parts experience, strong sales skills, and a valid driver’s license; ASE certification is preferred but not required.

Competenze

• 3–5 years of automotive parts experience.
• Proven sales ability in parts or fulfillment of customer transactions.
• Valid driver’s license; ASE certification preferred, not required.
• English proficiency; Spanish a plus.

Mansioni

• Provide GAS2 selling experience for DIY customer visits and phone calls
• Achieve personal / store sales goals and service objectives
• Manage DIY services including battery installation, testing, wiper installs, etc.
• Ensure high standards of customer service and store appearance standards
• Key holder responsibilities (task assignment and completion, safety, open/close duties)
• Assist in store inventory processes including truck put away, shoot outs, cycle counts, back stock, etc.
• Store Cleanliness including floors, bathrooms, facing, dusting, parking lot
• Provide DIY services including battery installation, testing, wiper installs, etc.

Conoscenze

Automotive systems

Parts lookup

Customer service

Communication

Diagnostic ability

Microsoft Excel

Safety knowledge

Formazione

ASE certification

Strumenti

POS system

Diagnostic tools

Descrizione del lavoro

Advance Auto Parts, Inc. is seeking a Retail Parts Pro to support advanced DIY functions and provide expert parts knowledge in-store and over the phone.

You will handle parts lookup, diagnostics, and customer service while maintaining store standards and inventory accuracy. Ideal candidates have 3–5 years of automotive parts experience, strong sales skills, and a valid driver’s license; ASE certification is preferred but not required.