DIY Auto Parts Pro: Expert Sales & Service

Advance Auto Parts Inc.; United States; On-site; USD 36,000 - 60,000; Full time

Job summary

Advance Auto Parts, Inc. is recruiting a Retail Parts Pro to support advanced DIY customer needs in-store and via phone. The role requires expert knowledge of store systems, parts identification, and automotive diagnostics.

You will handle parts sourcing, inventory processes, and provide top-tier customer service. We seek 3-5 years of auto parts experience, a valid driver’s license, and ASE certification is preferred.

Qualifications

• 3-5 years of automotive parts experience.
• Must have valid driver’s license; ASE certification preferred.
• Strong knowledge of automotive systems and parts lookup is essential.

Responsibilities

• Provide GAS2 selling experience for DIY customer visits and phone calls.
• Achieve personal/store sales goals and service objectives.
• Manage DIY services including battery installation, testing, wiper installs, etc.
• Ensure high standards of customer service and store appearance.
• Key holder responsibilities (task assignment and completion, safety, open/close duties).
• Assist in store inventory processes including truck put away, shoot outs, cycle counts, back stock, etc.
• Store cleanliness including floors, bathrooms, facing, dusting, parking lot.
• Provide DIY services including battery installation, testing, wiper installs, etc.

Skills

Automotive systems knowledge

Customer service orientation

English communication

Parts lookup & sourcing

Diagnostic equipment familiarity

Education

ASE Certification preferred

Tools

Microsoft Word

Microsoft Excel

Job description

Advance Auto Parts, Inc. is recruiting a Retail Parts Pro to support advanced DIY customer needs in-store and via phone. The role requires expert knowledge of store systems, parts identification, and automotive diagnostics.

You will handle parts sourcing, inventory processes, and provide top-tier customer service. We seek 3-5 years of auto parts experience, a valid driver’s license, and ASE certification is preferred.