DIY Auto Parts Pro: Expert Sales & Service

Advance Stores Company Inc (500); United States; On-site; USD 42,000 - 56,000; Full time

Job summary

Advance Auto Parts, Inc. in the United States is seeking a Retail Parts Pro to apply expert store-system knowledge and advanced automotive parts expertise to assist do‑it‑yourself customers both in-store and by phone.

The position is full time with responsibilities including meeting sales goals, delivering exceptional customer service, performing DIY services such as battery testing and wiper installations, and handling inventory and open/close duties, with ASE certification preferred.

Qualifications

• 3–5 years of prior automotive parts experience.
• Proven sales ability with customer transactions.
• Must have a valid driver's license; ASE certification preferred but not required.

Responsibilities

• Provide GAS2 selling experience for DIY customer visits and phone calls.
• Achieve personal/store sales goals and service objectives.
• Manage DIY services including battery installation and wiper installs.
• Ensure high standards of customer service and store appearance.
• Key holder responsibilities (task assignment, safety, open/close duties).
• Assist in store inventory processes and store cleanliness.

Skills

Retail sales

Customer service

Parts knowledge

Problem solving

Education

Driver's license

ASE certification (preferred)

Tools

POS systems

Microsoft Excel

Parts lookup systems

Job description

Advance Auto Parts, Inc. in the United States is seeking a Retail Parts Pro to apply expert store-system knowledge and advanced automotive parts expertise to assist do‑it‑yourself customers both in-store and by phone.

The position is full time with responsibilities including meeting sales goals, delivering exceptional customer service, performing DIY services such as battery testing and wiper installations, and handling inventory and open/close duties, with ASE certification preferred.