DIY Auto Parts Pro: Expert Sales & Service

Advance Auto Parts; Georgetown (KY); On-site; USD 34,000 - 42,000; Full time

Job summary

Advance Auto Parts Inc. is seeking a Retail Parts Pro to support DIY customers with expert knowledge of automotive parts, systems, and store operations.

This full-time role requires helping customers in person and over the phone, performing services like battery installation and wiper replacements, and managing inventory duties as a key holder. Ideal candidates will demonstrate strong communication skills, basic math, and proficiency with POS and parts lookup systems.

Qualifications

• Reading and interpreting safety rules, operating and maintenance instructions.
• Ability to read parts catalogs and procedure manuals; write simple correspondence.
• Able to use store inventory systems and perform basic math for transactions.
• Comfort with Microsoft Word/Excel and POS lookup for customers.

Responsibilities

• Facilitate selling experience for DIY customer visits and phone calls.
• Achieve personal / store sales goals and service objectives.
• Manage DIY services including battery installation, testing, wiper installs, etc.
• Assist in store inventory processes including truck put away, cycle counts, back stock, etc.
• Provide clean store appearance and uphold safety standards.

Skills

Customer service

Sales skills

Parts knowledge

Communication

Inventory control

Education

ASE certification preferred

Tools

Microsoft Word

Microsoft Excel

POS systems

Parts lookup systems

Job description

Advance Auto Parts Inc. is seeking a Retail Parts Pro to support DIY customers with expert knowledge of automotive parts, systems, and store operations.

This full-time role requires helping customers in person and over the phone, performing services like battery installation and wiper replacements, and managing inventory duties as a key holder. Ideal candidates will demonstrate strong communication skills, basic math, and proficiency with POS and parts lookup systems.