DIY Auto Parts Pro: Expert Sales & Service

Advance Stores Company Inc (500); United States; On-site; USD 38,000 - 52,000; Full time

Job summary

Advance Auto Parts, Inc. is seeking a Retail Parts Pro to support DIY customers with expert parts knowledge and proficient store-system operation in a high-volume retail environment.

The role involves assisting customers in locating parts, performing services such as battery testing and wiper installs, and maintaining store appearance and inventory accuracy. Strong communication and weekend availability are important.

Qualifications

• Understanding of automotive systems and parts catalogs.
• Ability to read and interpret safety rules and maintenance manuals.
• Proven track record in delivering strong customer service and sales results.

Responsibilities

• Provide GAS2 selling experience for DIY customer visits and phone calls.
• Achieve personal/store sales goals and service objectives.
• Manage DIY services including battery installation, testing, and wiper installs.
• Ensure high standards of customer service and store appearance.
• Key holder responsibilities (task assignment, safety, open/close duties).

Skills

Automotive parts knowledge

Customer service

Sales skills

Diagnostics basic tech

Communication skills

Education

High school diploma or equivalent

ASE certification preferred

Tools

POS systems

Inventory software

Microsoft Excel

Job description

Advance Auto Parts, Inc. is seeking a Retail Parts Pro to support DIY customers with expert parts knowledge and proficient store-system operation in a high-volume retail environment.

The role involves assisting customers in locating parts, performing services such as battery testing and wiper installs, and maintaining store appearance and inventory accuracy. Strong communication and weekend availability are important.