DIY Auto Parts Pro: Expert Sales & Diagnostics

Advance Stores Company Inc (500); United States; On-site; USD 38,000 - 62,000; Full time

Job summary

Advance Auto Parts, Inc. is seeking a Retail Parts Pro to support advanced DIY customer service and sales. The role requires expert knowledge of store systems, automotive parts, and diagnostic equipment.

Responsibilities include battery installations, testing, and providing advanced sourcing from multiple channels. Candidates should have 3–5 years of automotive parts experience, strong sales ability, ASE certification preferred, and proficiency with Microsoft Word and Excel.

Qualifications

• Read and write English; communicate effectively with customers and team.
• Understand safety rules and maintenance instructions.
• Use basic math in transactions and inventory tasks.

Responsibilities

• Provide GAS2 selling experience for DIY customer visits and phone calls.
• Achieve personal/store sales goals and service objectives.
• Manage DIY services including battery installation, testing, wiper installs, etc.
• Ensure high standards of customer service and store appearance standards.

Skills

Customer service

Sales experience

Parts lookup

Diagnostic knowledge

Education

ASE certification preferred

Tools

Microsoft Word

Microsoft Excel

POS systems

Job description

Advance Auto Parts, Inc. is seeking a Retail Parts Pro to support advanced DIY customer service and sales. The role requires expert knowledge of store systems, automotive parts, and diagnostic equipment.

Responsibilities include battery installations, testing, and providing advanced sourcing from multiple channels. Candidates should have 3–5 years of automotive parts experience, strong sales ability, ASE certification preferred, and proficiency with Microsoft Word and Excel.