DIY Auto Parts Pro: Expert Sales & Diagnostic Help

Advance Stores Company Inc (500); United States; On-site; USD 21,000 - 28,000; Full time

Job summary

Advance Auto Parts, Inc. is seeking a Retail Parts Pro to support DIY customers with expert automotive parts knowledge.

The role emphasizes part identification, sourcing from multiple channels, and providing high-quality service in a full-time capacity. The ideal candidate will have several years of experience in automotive parts and sales, with proficiency in store systems and diagnostic tools, along with ASE certification being preferred.

Qualifications

• Strong knowledge of automotive systems and parts.
• Excellent communication with customers and team members.
• Ability to read safety rules and maintenance instructions.
• Experience using store systems and lookup tools.
• Familiarity with POS and parts lookup processes.

Responsibilities

• Provide GAS2 selling experience for DIY customer visits and phone calls.
• Achieve personal and store sales goals and service objectives.
• Manage DIY services including battery installation and wiper installs.
• Maintain high standards of customer service and store appearance.

Skills

Automotive knowledge

Parts lookup

Customer service

Communication

Safety awareness

Education

ASE Certification preferred

Tools

POS systems

Parts lookup systems

Microsoft Excel

Job description

Advance Auto Parts, Inc. is seeking a Retail Parts Pro to support DIY customers with expert automotive parts knowledge.

The role emphasizes part identification, sourcing from multiple channels, and providing high-quality service in a full-time capacity. The ideal candidate will have several years of experience in automotive parts and sales, with proficiency in store systems and diagnostic tools, along with ASE certification being preferred.