DIY Auto Parts Pro: Expert Sales & Diagnostics

Advance Stores Company Inc (500); United States; On-site; USD 38,000 - 52,000; Full time

Job summary

Advance Auto Parts, Inc. is seeking a Retail Parts Pro to assist DIY customers with expert parts knowledge and high-quality service. You will handle sales, parts identification, and basic diagnostic assistance, contributing to a strong customer experience in a fast-paced retail setting.

The role emphasizes advanced product knowledge, inventory handling, and teamwork, with opportunities for growth and responsibilities as a key holder in the store.

Qualifications

• 3-5 years of prior automotive parts experience.
• ASE certification preferred.
• Good knowledge of automotive systems and parts identification.
• Experience with store inventory and POS systems.

Responsibilities

• Provide GAS2 selling experience for DIY customer visits and phone calls.
• Achieve personal / store sales goals and service objectives.
• Manage DIY services including battery installation, testing, wiper installs, etc.
• Ensure high standards of customer service and store appearance standards.
• Key holder responsibilities (task assignment and completion, safety, open/close duties).
• Assist in store inventory processes including truck put away, cycle counts, back stock.
• Provide DIY services including battery installation, testing, wiper installs, etc.

Skills

Auto parts knowledge

Customer service

Sales experience

Diagnostics knowledge

POS systems

Inventory management

Excel

Word

English language

Valid driver's license

Education

ASE certification

High school diploma or equivalent

Tools

MS Office

Job description

Advance Auto Parts, Inc. is seeking a Retail Parts Pro to assist DIY customers with expert parts knowledge and high-quality service. You will handle sales, parts identification, and basic diagnostic assistance, contributing to a strong customer experience in a fast-paced retail setting.

The role emphasizes advanced product knowledge, inventory handling, and teamwork, with opportunities for growth and responsibilities as a key holder in the store.