DIY Auto Parts Pro: Expert Parts & Tech Support

Advance Stores Company Inc (500); United States; On-site; USD 42,000 - 60,000; Full time

Job summary

Advance Auto Parts is seeking a Retail Parts Pro to support DIY customers with expert knowledge of automotive parts and store systems. This full-time role emphasizes accurate parts identification, problem solving, and high-quality service.

The position requires strong communication skills, proficiency with POS and inventory systems, and the ability to work varied shifts including weekends. ASE certification is preferred but not required, and a valid driver's license is required.

Qualifications

• Strong customer service and interpersonal skills.
• Knowledge of automotive systems and parts catalog usage.
• Ability to meet sales goals and service objectives.
• Familiarity with inventory processes and POS software.
• Basic computer skills including MS Excel and Word.

Responsibilities

• Facilitate selling experience for DIY customers in store and over the phone.
• Achieve personal and store sales goals and service objectives.
• Manage DIY services like battery testing and wiper installations.
• Maintain high standards of customer service and store appearance.
• Perform key holder duties including safety, opening and closing tasks.

Skills

Customer service

Parts lookup

Sales

Inventory systems

Microsoft Word/Excel

Education

Driver's license

ASE certification preferred

Tools

POS system

Inventory management system

Job description

Advance Auto Parts is seeking a Retail Parts Pro to support DIY customers with expert knowledge of automotive parts and store systems. This full-time role emphasizes accurate parts identification, problem solving, and high-quality service.

The position requires strong communication skills, proficiency with POS and inventory systems, and the ability to work varied shifts including weekends. ASE certification is preferred but not required, and a valid driver's license is required.