DIY Auto Parts Pro - ASE-Ready Expert Sales & Service

Advance Auto Parts; Rockville (MD); On-site; USD 29,000 - 32,000; Full time

Benefits offered by this job

Health benefits

Job summary

Advance Auto Parts seeks a Retail Parts Pro to support the DIY customer base with expert knowledge of store systems, parts and automotive diagnostics. The role emphasizes high-quality customer service, in-depth inventory awareness, and ability to source parts from multiple channels.

Full-time position with responsibilities including tool installation and service support. The candidate should have 3–5 years of automotive parts experience, strong communication skills, and familiarity with

Qualifications

• 3–5 years of automotive parts experience.
• Able to read safety rules and parts catalogs.
• ASE certification preferred.

Responsibilities

• Provide GAS2 selling experience for DIY customer visits and phone calls.
• Achieve personal / store sales goals and service objectives.
• Manage DIY services including battery installation, testing, wiper installs, etc.
• Ensure high standards of customer service and store appearance standards
• Key holder responsibilities (task assignment and completion, safety, open/close duties)
• Assist in store inventory processes including truck put away, shoot outs, cycle counts, back stock, etc.
• Store cleanliness including floors, bathrooms, facing, dusting, parking lot
• Provide DIY services including battery installation, testing, wiper installs, etc.

Skills

Automotive systems knowledge

Customer service

Inventory management

POS systems

Diagnostic testing equipment

Bilingual English/Spanish

Education

ASE Certification preferred

Tools

MS Word

MS Excel

Job description

Advance Auto Parts seeks a Retail Parts Pro to support the DIY customer base with expert knowledge of store systems, parts and automotive diagnostics. The role emphasizes high-quality customer service, in-depth inventory awareness, and ability to source parts from multiple channels.

Full-time position with responsibilities including tool installation and service support. The candidate should have 3–5 years of automotive parts experience, strong communication skills, and familiarity with