DIY Auto Parts Pro

Advance Stores Company Inc (500); United States; On-site; USD 21,000 - 30,000; Full time

Job summary

Advance Auto Parts, Inc. is seeking a Retail Parts Pro in the United States to support DIY customers with expert store and parts knowledge. You will assist with advanced identification, troubleshooting, and sourcing from various channels, while upholding store standards and safety.

The role emphasizes high levels of customer service, parts lookup proficiency, and ability to work flexible days including weekends. Prior automotive parts experience is preferred and ASE certification is a plus.

Qualifications

• Experience in automotive parts sales or fulfillment.
• Ability to read parts catalogs and use lookup systems efficiently.
• Strong customer service mindset with sales goal focus.

Responsibilities

• Provide GAS2 selling experience for DIY customer visits and calls.
• Achieve personal and store sales goals and service objectives.
• Manage DIY services like battery testing and wiper installs.
• Maintain high standards of customer service and store appearance.
• Perform key holder duties including safety and opening/closing tasks.

Skills

Gas2 selling

Customer service

Parts lookup

Inventory management

Store operations

Communication (English)

Education

High school diploma or equivalent

Valid driver's license

ASE certification preferred

Tools

Microsoft Word

Excel

POS systems

Parts lookup systems

Job description

Advance Auto Parts, Inc. is seeking a Retail Parts Pro in the United States to support DIY customers with expert store and parts knowledge. You will assist with advanced identification, troubleshooting, and sourcing from various channels, while upholding store standards and safety.

The role emphasizes high levels of customer service, parts lookup proficiency, and ability to work flexible days including weekends. Prior automotive parts experience is preferred and ASE certification is a plus.