DIY Auto Parts Pro & Solutions Specialist

Advance Stores Company Inc (500); United States; On-site; USD 42,000 - 65,000; Full time

Job summary

Advance Auto Parts, Inc. is seeking a Retail Parts Pro in the United States. The role combines expert knowledge of store systems with advanced automotive part knowledge to support DIY customers in person and over the phone.

The position emphasizes parts identification, troubleshooting, and sourcing from multiple channels, including special orders. Strong customer service and familiarity with inventory processes are essential for success.

Qualifications

• 3-5 years of prior automotive parts experience and proven sales ability.
• Must have a valid driver’s license; ASE certification preferred but not required.

Responsibilities

• Provide GAS2 selling experience for DIY customer visits and phone calls.
• Achieve personal / store sales goals and service objectives.
• Manage DIY services including battery installation, testing, wiper installs, etc.
• Ensure high standards of customer service and store appearance standards.
• Key holder responsibilities (task assignment and completion, safety, open/close duties).
• Assist in store inventory processes including truck put away, cycle counts, back stock, etc.
• Store cleanliness including floors, bathrooms, facing, dusting, parking lot.
• Provide DIY services including battery installation, testing, wiper installs, etc.

Skills

GAS2 selling experience

Customer service

Parts lookup systems

Diagnostic equipment testing

Safety knowledge

English communication

Stock parts

Education

ASE certification preferred

Tools

POS systems

Parts lookup systems

Microsoft Word

Microsoft Excel

Job description

Advance Auto Parts, Inc. is seeking a Retail Parts Pro in the United States. The role combines expert knowledge of store systems with advanced automotive part knowledge to support DIY customers in person and over the phone.

The position emphasizes parts identification, troubleshooting, and sourcing from multiple channels, including special orders. Strong customer service and familiarity with inventory processes are essential for success.