DIY Auto Parts Expert & Service Specialist

Advance Auto Parts Inc.; United States; On-site; USD 42,000 - 54,000; Full time

Job summary

Advance Auto Parts, Inc. in the United States seeks a Retail Parts Pro to support DIY customers with advanced automotive parts knowledge and expert store systems usage.

This full-time role targets high-quality service, accurate parts identification, and efficient problem solving for in-store and phone inquiries. The position emphasizes ASE-ready certification, strong sales capability, and the ability to work flexible hours, including weekends.

Qualifications

• 3-5 years of prior automotive parts experience.
• Proven sales ability with past experience in fulfillment of customer transactions.
• Must have a valid driver's license; ASE certification preferred, but not required.

Responsibilities

• Provide GAS2 selling experience for DIY customer visits and phone calls.
• Achieve personal / store sales goals and service objectives.
• Manage DIY services including battery installation, testing, wiper installs, etc.
• Ensure high standards of customer service and store appearance standards.
• Key holder responsibilities (task assignment and completion, safety, open/close duties).
• Assist in store inventory processes including truck put away, shoot outs, cycle counts, back stock, etc.

Skills

Parts knowledge

Sales experience

Customer service

Inventory systems

POS systems

Diagnostic equipment

English proficiency

Education

ASE certification

Driver's license

Tools

Microsoft Word

Microsoft Excel

Parts lookup systems

Job description

Advance Auto Parts, Inc. in the United States seeks a Retail Parts Pro to support DIY customers with advanced automotive parts knowledge and expert store systems usage.

This full-time role targets high-quality service, accurate parts identification, and efficient problem solving for in-store and phone inquiries. The position emphasizes ASE-ready certification, strong sales capability, and the ability to work flexible hours, including weekends.